Managed cyber security and 24/7 monitoring
24/7 endpoint monitoring powered by Huntress, identity threat detection and response for Microsoft 365, and remediation handled by us.
Most attacks on small businesses are not dramatic. An attacker gets a valid login, sits quietly in a mailbox for a fortnight learning how the business talks about money, and only then sends an invoice from an address everyone already trusts. Antivirus does not see any of that, because nothing about it looks like malware.
What catches it is monitoring that watches behaviour rather than files, and someone actually looking at the alerts. We deliver that in two layers. Huntress endpoint detection and response runs across your devices, with the Huntress Security Operations Centre reviewing detections 24 hours a day. Dedicated identity threat detection and response watches your Microsoft 365 accounts, and its analysts lock an attacker out the moment a compromise is confirmed — revoking sessions and blocking sign-in at any hour, before anything is done with what they have found. When something real surfaces, it comes to us with the context already established, and we put things right.
The distinction matters more than it sounds. Plenty of providers sell "monitoring" that means a dashboard nobody opens until Monday. Detection is only worth what the response behind it is worth.
Ongoing posture review is a separate service rather than something bundled in here. Monitoring tells you what is happening now; posture assessment tells you whether your position is improving. They are different jobs, and we price them separately so you can buy either without the other.
What's included
What cyber security & monitoring covers
24/7 endpoint detection and response
Huntress EDR across Windows and macOS endpoints, watching for behaviour rather than signatures.
Identity threat detection for Microsoft 365
Catches the stolen-login and token-theft pattern that endpoint tooling alone will never see, then undoes what the attacker did — sessions, inbox rules, rogue apps and phishing emails.
Security Operations Centre triage
Endpoint and identity detections are reviewed by analysts around the clock, so what reaches you is a real threat, not alert noise.
Incident response and containment
Isolate the affected device or account, establish what was reached, and get you back to normal.
Multi-factor authentication enforcement
Applied properly across every account, including the service accounts most businesses forget.
Patch and vulnerability management
Operating system and third-party patching tracked and reported, not assumed.
Security policy creation and review
Written, practical policies your staff can actually follow — and evidence you have them.
Incident reporting
When something is detected and acted on, you get a written account of what happened and what we changed.
This is probably for you if
- Your devices run antivirus, but nothing watches for unusual behaviour
- Nobody would notice a login from an unexpected country at 2am
- You have no agreed process for what happens in the first hour of an incident
- Alerts go to an inbox that only gets checked during office hours
Not sure? The free security assessment scores all four pillars in 10–15 minutes and tells you which of these actually apply.
Managed security for businesses across Merseyside
We work with small and mid-sized businesses across St Helens, Liverpool, Warrington, Wigan and the wider North West — typically 10 to 25 users, in manufacturing, engineering, professional services and accountancy. These are businesses with real exposure and no in-house security team, which is exactly the gap managed detection is meant to fill.
Monitoring itself is delivered remotely and is not affected by where you are. Being based in St Helens matters for the rest of it: the incident that needs someone physically in front of a machine, the network work that has to happen in your building, the handover conversation that goes better in person than over Teams.
Common questions
Security Operations Centre analysts, staffed around the clock — the Huntress SOC for your devices, and a dedicated identity SOC for your Microsoft 365 accounts, which can lock out an attacker on the spot. Detections are triaged before anything is escalated to us, so genuine threats get human review immediately rather than waiting for UK office hours.
Antivirus looks for known-bad files. It is necessary and it is not sufficient. Most successful attacks on small businesses now use valid credentials and legitimate tools, so there is no malicious file to find. EDR and identity monitoring look at behaviour — a login from an impossible location, a mailbox rule quietly forwarding invoices, a tool being used in a way that does not fit the user.
The threat is triaged by the SOC and escalated to us with context. Depending on what it is, that means isolating a device or account, removing persistence, forcing credential resets, and establishing what was accessed. You get a written account of what happened and what we changed.
No. Managed security can sit alongside an existing IT provider. A number of businesses keep their current day-to-day support and bring us in specifically for the security layer, because general IT support and active security management are genuinely different disciplines.
Our managed security service starts from £45 per user per month excluding VAT. Final pricing depends on user and device counts and what is in scope — the quote builder on our pricing page will give you a tailored figure.
Related services
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Find out where you stand first.
Before committing to anything, take the free security assessment. 24 questions across four pillars, your score and priority action list the moment you finish — no call required.